You are a
manager at a call center. The company frowns upon phone calls and texting
during work hours. You have looked the other way a few times, but it has
started to get out of hand. You need to write a memo reminding everyone that
private phone and text message use on company time is viewed as a violation of
the company’s code of ethics.
Rewrite your earlier Code of Conduct (Assignment 1) utilizing the
professor’s feedback on organization, format, tone, and editorial issues.
Review the example memo in the textbook before submission. In your document,
you should:
1.
Ensure the memo is clear and
brief.
2.
Choose language to match the
purpose and tone for the situation and audience.
3.
Format the memo accurately and
according to the details in the textbook.
4.
Create an effective opening that
establishes goodwill without obscuring the message.
Your assignment must follow these formatting requirements:
·
Be typed, double spaced, using
Times New Roman font (size 12), with one-inch margins on all sides; citations and
references must follow APA or school-specific format. Check with your professor
for any additional instructions.
·
Include a cover page containing
the title of the assignment, the student’s name, the professor’s name, the
course title, and the date. The cover page and the reference page are not
included in the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
·
Illustrate the relationship
between how audience characteristics match the context of technical writing.
·
Revise draft documents to improve
audience comprehension.
·
Explain ideas in proper format
using accurate details and relevant examples.
·
Employ correct Edited Standard
Written English (ESWE).
·
Use technology and information
resources to research issues in technical writing.
·
Write clearly and concisely about
technical writing using proper writing mechanics.
Grading for this assignment will be based on answer
quality, logic/organization of the paper, and language and writing skills,
using the following rubric.
Please clickhere to view the grading rubric.
The assignment will be graded
using the following rubric:
|
Points: 100 |
Assignment 3: Code of Conduct Memo – Revision |
||||
|
Criteria |
Unacceptable Below 60% F |
Meets Minimum Expectations 60-69% D |
Fair 70-79% C |
Proficient 80-89% B |
Exemplary 90-100% A |
|
1. Ensure the memo is clear and Weight: 15% |
Did not submit or incompletely |
Insufficiently ensured the memo |
Partially ensured the memo is |
Satisfactorily ensured the memo |
Thoroughly ensured the memo is |
|
2. Choose language to match the Weight: 40% |
Did not submit or incompletely |
Insufficiently chose language |
Partially chose language to |
Satisfactorily chose language |
Thoroughly chose language to |
|
3. Format the memo accurately Weight: 15% |
Did not submit or incompletely |
Insufficiently formatted the |
Partially formatted the memo |
Satisfactorily formatted the |
Thoroughly formatted the memo |
|
4. Create an effective opening Weight: 20% |
Did not submit or incompletely |
Insufficiently created an |
Partially created an effective |
Satisfactorily created an |
Thoroughly created an effective |
|
5. Clarity, writing mechanics, Weight: 10% |
More than 8 errors present |
7-8 errors present |
5-6 errors present |
3-4 errors present |
0-2 errors p |
