Question 1 of 20
5.0 Points
Listening is as important as this in the communication
process.
A. Receiving
B. Remembering
C. Eye contact
without blinking
D. Talking
Question 2 of 20
5.0 Points
Adults spend about 70 percent of their waking time
communicating, of which _______ percent is spent listening.
A. 25
B. 45
C. 23
D. 13.3
Question 3 of 20
5.0 Points
This type of listening is usually needed when we need to
make a critical decision about something.
A. Discriminative
listening
B. Critical
listening
C. Emphatic
listening
D. Pleasurable
listening
Question 4 of 20
5.0 Points
This step in listening involves assigning meanings to sounds
according to one’s own values, beliefs, and personal history, among others.
A. Remembering
B. Evaluating
C. Responding
D. Decoding
Question 5 of 20
5.0 Points
We listen this way when we listen “between the lines” to
understand the speaker.
A. Critical
listening
B. Pleasurable
listening
C. Emphatic
listening
D. Discriminative
listening
Question 6 of 20
5.0 Points
Interpreting during the listening process is the same as:
A. encoding.
B. receiving.
C. decoding.
D. responding.
Question 7 of 20
5.0 Points
When we are bombarded with messages from various sources,
this creates a situational obstacle called:
A. environmental
distractions.
B. feedback.
C. complex messages.
D. message overload.
Question 8 of 20
5.0 Points
A type of selective listening that tunes out communication
that is different from our views or does not interest us is selective:
A. perception.
B. focusing.
C. screening.
D. responding.
Question 9 of 20
5.0 Points
This type of ineffective listening happens when one appears
to be listening but whose mind is somewhere else.
A. Selective
listening
B. Monopolizing
C. Interrupting
D. Pseudolistening
Question 10 of 20
5.0 Points
If your listening preference is to “cut to the chase” by
getting to the point quickly, then you are a(n) __________ listener.
A. time-oriented
B. action-oriented
C. content-oriented
D. people-oriented
Question 11 of 20
5.0 Points
Are you open to hearing speakers discuss emotional topics?
This would make you a(n) __________ listener.
A. time-oriented
B. action-oriented
C. content-oriented
D. people-oriented
Question 12 of 20
5.0 Points
Speech criticism is a simpler form of:
A. speech
evaluation.
B. rhetorical
criticism.
C. panel judging.
D. communication
process.
Question 13 of 20
5.0 Points
You are evaluating this when you are looking for a clear,
compelling message.
A. Use of quotes
B. Structure
C. Length of speech
D. Speaker
commitment to subject
Question 14 of 20
5.0 Points
When you are evaluating this, you look for words that are
clear, appropriate, interesting, and vivid with imagery.
A. Structure
B. Language
C. Substance
D. Ethics
Question 15 of 20
5.0 Points
In any speech criticism, it is always important to do this
first.
A. See the speech
objectively.
B. Look at the
behavior not the motivation.
C. Point out the
positive.
D. Be specific.
Question 16 of 20
5.0 Points
This type of responsibility involves being aware of the
consequences of what you speak about and how you say it.
A. Thinking responsibility
B. Criticizing
responsibility
C. Ethical
responsibility
D. Evaluating
responsibly
Question 17 of 20
5.0 Points
Constructive criticism means:
A. you only talk
about the positive.
B. you criticize
honestly.
C. your goal is to
help speaker improve.
D. you criticize for
its own sake.
Question 18 of 20
5.0 Points
Speech delivery is concerned with:
A. presenting the
message to the audience.
B. delivering the
speech to the speaker.
C. writing the
speech to be delivered.
D. brainstorming
ideas.
Question 19 of 20
5.0 Points
Evaluating a speech for vocal variety, gestures, and
nonverbal tools is a factor of:
A. language.
B. style.
C. presentation.
D. overall speech.
Question 20 of 20
5.0 Points
Studying and analyzing others’ speeches help us to be
better:
A. speakers.
B. listeners.
C. critical
thinkers.
D. All of the above
