LASA 2—Conflict Management
Report
The workplace can be an
especially stressful environment. Personal conflicts between coworkers, fear of
layoffs, and heavy workloads can be causes of negative stress. This stress can
be carried to our homes and after-work activities, impacting personal health.
Allowing these stressors to build and intensify will only further impair the
work environment. For this assignment, you are required to review a scenario
regarding a woman (Kate) who has experienced negative stress stemming from her
work environment. Then, you will compare your own conflict management skills
and experiences against Kate’s experiences. Follow the directions below to
write an 8–10-page report on conflict management.
Review the following scenario:
Kate has been employed by a well-known
manufacturing company for 12 years. She is the only female on her line and the
fastest worker. She has been promoted several times through mergers and
acquisitions, but has always been looked over for a senior management position.
Kate believes she is qualified for advancement but thinks her manager has a
problem with her personally. To top it off, Kate did not receive a semiannual
or annual review, which would have resulted in a raise. Her coworkers (all
males) have urged her to go to management and report what she believes to be
discriminatory behavior from her immediate manager.
Now, complete the following
tasks:
1.
1.
Discuss a situation you have
been in where you felt you were passed over for a promotion, made to feel
indifferent, or were discriminated against. Compare and contrast your story
with Kate’s.
2.
Compare the possible ethical
breaches of Kate’s manager against your own manager’s behavior. Utilize
scholarly research on leadership theory as justification.
3.
Compare the possible legal
breaches of Kate’s manager against your own manager’s behavior. Utilize
scholarly research on leadership theory as justification.
4.
Recommend an approach Kate
could have used to manage the negative risk both personally and professionally.
5.
Evaluate the advice Kate
received from her coworkers.
6.
Referring to the conflict
resolution strategies taught in this course, determine which one is best suited
to resolve Kate’s conflict. Justify your position.
7.
In the chart below, evaluate
your conflict resolution skills from the past five years. Rate yourself on a
scale from 1–5, where 1 represents low performing and 5 represents high
performing.
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Conflict Resolution Approach |
Rate Yourself (1–5) |
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1.
Select one conflict resolution
approach in which you ranked the lowest and develop an individual improvement
plan for that approach.
2.
Explain how the mediation
process could strengthen your conflict resolution and management skills.
3.
Discuss how the arbitration
process could strengthen your conflict resolution and management skills.
4.
Implement some portion of your
plan. Provide a detailed summary of the changes that occurred in your
development as it relates to your ability to handle conflict.
Write an 8–10-page report in
Word format. Utilize at least four scholarly sources (in addition to your
textbook) to complete your research, referencing them within the text and at
the end in a reference list. Apply APA standards to citation of sources. Use
the following file naming convention: LastnameFirstInitial_M5_A2.doc.
Make sure you write in a
clear, concise, and organized manner; demonstrate ethical scholarship through
accurate representation and attribution of sources; and display accurate
spelling, grammar, and punctuation.
By Wednesday, June 3,
2015, deliver your assignment
