BPR Case Study
For this assignment, you will create and present a case study based on the
information gathered for your literature review developed for RA 1. You may
also include any other resources that you consider relevant. Your case study
should demonstrate the impact of information technology (IT) on business
process reengineering (BPR) processes and illustrate the relationship between
the two in international operations. Write a 10–12-page report that addresses
the items listed under the Directions section.
Background:
A business process includes activities and tasks that cross functional or
organizational boundaries. BPR is a structured approach to analyzing and
improving fundamental activities such as manufacturing, marketing,
communications, and other major elements. It is expected from the redesign of
the business processes to foster sustained improvements in quality, cost,
service, lead time, flexibility, and innovation. BPR delivers radical and
incremental business improvements through the identification and removal of
waste and inefficiency. IT is the most important factor to enable newly
redesigned processes; however, BPR does not refer to automating poor processes.
Directions:
1.
Revisit the literature you synthesized in RA 1, taking into account the
feedback received from your instructor. Identify at least five other relevant
articles that will help you develop your BPR recommendations.
2.
Identify a company with international operations for which you will be
developing your case study and the business process(es) in need of improvement.
3.
Your case study should provide the context for BPR by discussing all of the
following aspects of the business:
a.
Facilities, location(s), and capacity (including corporate headquarters,
satellite facilities, warehouses, etc.)
b.
Business strategy
c.
Types of products or services offered
d.
Target markets
e.
Supply chain characteristics
4.
Analyze the business process(es) that need improvement. Refer to the
following:
a.
The place in the value chain and the importance to the organizational
performance
b.
Current operations and performance
c.
Human resources
d.
Current technology as it is related to the addressed business processes
5.
Identify and evaluate the effectiveness and efficiency of at least two
options for improving business performance through BPR and associated
technology needs.
6.
Recommend a technology for improving business performance based on your
case analysis. Consider the human resource implications of your solution.
Justify your recommendation.
Write a 7-8 page paper in Word format. Use at least five scholarly articles
in addition to those used in RA 1 to complete your research. Your writing
should be clear, concise, and organized; demonstrate ethical scholarship in
accurate representation and attribution of resources; and display accurate
spelling, grammar, and punctuation.
Apply APA standards to citation of sources. Use the following file naming
convention:
