Assignment West Coast Transit Case Study
Max Points: 80
Details:
Write a paper
(1,500-1,750 words) in which you address the following based on the information
provided in the “West Coast Transit Case Study” resource.
1. Define the
three criteria for evaluating effective team/group work (as stated in the
reading this week) and analyze whether the “team” assembled by Bernie
Hollis and Pete Denson is effective or not.
2. Provide a
review of each of Tuckman’s five stages of group formation and identify what
stage(s) are evident in the case. Explain your answer.
3. Define
Schein’s three behavioral profile roles during team entry and identify how the
profiles are demonstrated in the case. Explain your answer.
4. Was the communication
among the participants in the case effective or not? Justify your answer (this
is not just an opinion).
5. The
Organizational Behavior textbook describes two main types of conflict. Define
them and then describe the type (s) of conflict that are evident in the case.
6. Propose how
Denson should manage the conflict in this case using one direct conflict
management and one indirect conflict management approach? Explain your
response.
7. Identify one
specific task leadership activity and one specific maintenance activity that
should be encouraged. Identify the most significant disruptive behavior that
should be discouraged.
8. Identify the
most obvious individual motivational problems experienced by Jing, Mahonney,
and Tanney. How should Denson motivate each person? Be sure to provide a
specific motivational suggestion for each person based on that person’s
motivational needs. Ensure that at you have at least one suggestions from each
of the motivational theories/techniques (content theories, process theories,
and reinforcement strategies).
Use at least two
academic resources as references for this assignment.
Prepare this
assignment according to the guidelines found in the APA Style Guide, located in
the Student Success Center. An abstract is not required.
This assignment
uses a rubric. Please review the rubric prior to beginning the assignment to
become familiar with the expectations for successful completion.
You are required
to submit this assignment to Turnitin. Please refer to the directions in the
Student Success Center.
MGT-420-RS-West
Coast Transit Case Study.docx
