Case Study: Starbucks’ Structure
a. Create a job description and job specification for a
Starbucks employee.
b. What form of departmentalization should Starbucks use?
Should the form be changed in stores offering food products and lunch? Why or
why not?
c. When the company begins to experience financial problems,
should the leadership try to centralize power and decision-making or
decentralize the operation?
d. What form of organizational configuration best fits
Starbucks?
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