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Module 1
Quiz

Question

400 managers were
asked which applicant skills are most important in their hiring decisions:

Interpersonal
communication competence is

Abraham Maslow’s
“Hierarchy of Needs”

The more
communicators’ fields of experience overlap,

In transactional
models

Martin Buber
distinguished among three levels of communication:

When we interact on
an I—Thou level,

Features of
interpersonal communication

Because
interpersonal communication is an ongoing, transactional process,

The heart of
interpersonal communication is

Five skills related
to competence in interpersonal communication:

All Answer Choices

A.

we meet others in their wholeness and individuality.

B.

Work effectively with others, listen well, give feedback
effectively

C.

the ability to communicate effectively and appropriately.

D.

Physical needs for survival, safety and protection needs,
belonging and social needs, self-esteem needs, self-actualization needs

E.

Selective, systemic, individual, processual, transactional,
meaning creating

F.

all participants share responsibility for its effectiveness

G.

I—It, I—You, and I—Thou

H.

shared meanings between people.

I.

both are defined as communicators who participate equally
and often simultaneously in the communication process

J.

Develop a range of skills, adapt communication
appropriately, engage in dual perspective, monitor your communication, commit
to effective and ethical communication

K.

the better they can understand each other

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