TROUBLESHOOTING
PREPARATION
An important task for a systems administrator is explaining how to
troubleshoot common computer issues new employees encounter.
INSTRUCTIONS
Write a 2–3 pages paper in which you consider the following:
* Describe protection and safety measures for support technicians.
* Identify safety measures for working with electronics.
* Explain the dangers that support technicians should consider.
* Describe troubleshooting steps for resolving common PC and network
issues.
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