Week 3 quiz
Question 1 of 20
______can be defined as an individual physiological,
behavioral, and psychological response to perceived challenges and threats in
our environment.
A. Job burnout
B. Stressors
C. General adaptation syndrome
D. Stress
Question 2 of 20
Which of the following is not one of the consequences of
stress?
A. Stress can make us accident-prone.
B. Stress does not impact our immune system.
C. Stress interferes with the relationships we
have with others.
D. Job dissatisfaction is linked to stress
Question 3 of 20
Symptoms of stress include:
A. Withdrawal from work activities
B. Error Increase
C. All of the above
D. Professional dissatisfaction
Question 4 of 20
According to Ghasemzadeh, Malek and Hosini (2017), which of
the following is one of the
organizational factors that contribute to stress?
A. Excessive Workload
B. Close working relationship with peers and
supervisor
C. Good management trust and support at work
D. Positive emotional state
Question 5 of 20
Which of the following is not a personal strategy to manage
stress?
A. Lifestyle adjustments
B. Job redesign
C. Attitude adjustment
D. Social support
Question 6 of 20
________ occurs when the person fights the threat in the
General Adaptation Syndrome.
A. Exhaustion
B. Resistance
C. Work overload
D. Alarm
Question 7 of 20
What is the first stage in the general adaptation syndrome?
A. Work overload
B. Alarm
C. Resistance
D. Exhaustion
Question 8 of 20
___________ is characterized by exhaustion, sense of
powerlessness, cynicism, and disengagement.
A. Job burnout
B. Apathy
C. Boredom
D. Withdrawal
Question 9 of 20
According to Sonnentag and Fritz (2015), Psychological
detachment as a core recovery experience refers to _________.
A. Worrying about work related tasks
B. Refraining from job related activity and
thoughts
C. Mental disengage while at work
D. Distancing oneself during the work day
Question 10 of 20
Which of the following is not one of the elements of
well-being?
A. Engagement
B. Accomplishment
C. Positive emotion
D. Negative emotion
Question 11 of 20
___________is the successful implementation of new and
useful ideas.
A. Linear phase
B. Creativity
C. Cognitive process
D. Innovation
Question 12 of 20
Which of the following is not one of the descriptions of
creativity?
A. Seeing things that everyone around us sees
while making connections that no one else has made
B. The process of change from what is and has
been to what might not be.
C. Any action that leads to results, which are
novel, useful, and predictable.
D. The entire process by which ideas are
generated, developed and transformed into value.
Question 13 of 20
_____ is an approach to creativity that incorporates graphs
and industrial design methods which involves brainstorming.
A. Synectics
B. Design thinking
C. Preparation
D. Concentration
Question 14 of 20
__________thinking occurs when a problem is defined in a
single way and there are no deviations or alternative definitions concerned
until the condition is reached.
A. Backward
B. Forward
C. Vertical
D. Horizontal
Question 15 of 20
Which of the following is not one of the things that
managers can do to encourage creativity?
A. Extrinsic motivation
B. Facilitating work skill development
C. Challenging work
D. Supportive supervision
Question 16 of 20
_____________ is supervision that allows few choices, denies
opportunities to participate in decisions and puts pressure to think, act, or
behave in certain ways.
A. Thwarting
B. Micromanaging
C. Tweeking
D. Minimanaging
Question 17 of 20
Which of the following is not one of the things
organizations need to do to create a culture of innovation?
A. Modify or create new myths
B. Use value systems and behavioral norms
C. Excessive workload demands
D. Physical artifacts and surroundings
Question 18 of 20
Psychological detachment from work can also be influenced by
other factors such as _____
A. One to three full days off
B. Leisure time
C. All of the above
D. Family events
Question 19 of 20
Ozer, Chang and Schaubroeck (2014) mentioned hindrance
stress includes:
A. Red tape and daily hassles
B. None of the above
C. Role ambiguity, role conflict and red tape
D. Role conflict, role confusion and red tape
Question 20 of 20
___________ is a technique designed to help us think
visually and spatially about issues and problems.
A. Design thinking
B. Synectics
C. Matrix analysis
D. Mindmapping
