Cultural Misunderstandings Details Attempt 1 Available Attempt 2 Attempt 3 Overview Read a scenario and create a 1–2page dialogue that shows the different perspectives between
characters. Then, write 3–5 pages in which you analyze the dialogue and provide solutions for reducing
misunderstandings.
According to Wilmot (1987), human communication has two components, content and relationship.
Although the content aspect indicates the message itself, the relationship aspect is often reflected in the
thoughts and feelings hidden in the message. You will be able to explain misunderstandings among
people of different cultural backgrounds and how to reduce them.
By successfully completing this assessment, you will demonstrate your proficiency in the following
course competencies and assessment criteria:
Competency 1: Articulate the relationship among culture, ethnicity, and diversity in psychology.
Identify perspectives of people from different cultural backgrounds.
Explain misunderstandings among people of different cultural backgrounds and how to reduce them.
Competency 2: Evaluate current psychological research and theory as it relates to understanding culture,
ethnicity, and diversity in psychology.
Describe the content aspect of human communication.
Explain Wilmont’s relationship theory of human communication.
Competency 4: Communicate effectively in a variety of formats.
Communicate in a manner that is professional and consistent with expectations for members of the
psychology profession. Reference
Wilmot, W. W. (1987). Dyadic communication (2nd ed.). New York, NY: Random House. Competency Map
Check Your ProgressUse this online tool to track your performance and progress through your course. Context The focuses of Assessment 3 are cognition, language, and communication. Cognition involves all the
mental processes people use to transform sensory input into knowledge. You will explore research
related to cognition by examining a crosscultural study that focuses on this topic. Most scholars view
culture itself as cognition:
Hofstede (1980): culture defined as "mental programming."
Berry, Poortinga, Segall, and Dasen (1992): culture defined as norms, opinions, beliefs, values, and worldviews,
which are all cognitive products.
Matsumoto and Juang (2007): culture defined as a knowledge system. https://courserooma.capella.edu/webapps/blackboard/content/listContent.jsp?course_id=_41864_1&content_id=_4353704_1&mode=reset 1/4 4/11/2017 Assessment 3 – PSYCFP3540 Winter 2017 Section 01 Next, you will examine language and communication as well as the concept of our public and private
selves in regards to culture. Barnlund (1975) argues that people in some cultures do not hesitate to
open themselves by sharing their ideas and opinions in public? however, people in some other cultures
prefer not to talk much about themselves in public.
According to Barnlund, people who belong to the former case have a larger part of "public self" and a
smaller part of "private self." On the other hand, people who belong to the latter case have a smaller
part of "public self" and a larger part of "private self." Which category do you think you belong to?
There is also an opportunity for you to demonstrate your knowledge and understanding of the concept of
selfdisclosure. Jourard and Lasakow (1958) define "selfdisclosure" as "the process of making oneself
known to the other person: the other person is the target person to whom information about oneself is
communicated." References
Barnlund, D. C. (1975). Public and private self in Japan and the U.S. Tokyo, Japan: Simul Press.
Berry, J. W., Poortinga, Y. H., Segall, M. H., & Dasen, P. R. (1992). Crosscultural psychology: Research
and applications. New York, NY: Cambridge University Press.
Hofstede, G. (1980). Culture’s consequences: International differences in workrelated values. Beverly
Hills, CA: Sage.
Jourard, S. M., & Lasakow, P. (1958). Some factors in selfdisclosure. Journal of Abnormal and Social
Psychology, 56, 91–98.
Matsumoto, D., & Juang, L. (2007). Culture & psychology (3rd ed.). San Francisco, CA: Wadsworth. Questions to Consider To deepen your understanding, you are encouraged to consider the questions below and discuss them
with a fellow learner, a work associate, an interested friend, or a member of the business community.
For this question, you may wish to refer to the Gross article and the Chen TED Talk linked in the
Resources under the Internet Resources heading. In these resources, you will examine how language
affects the way we think and see behavioral economist Ted Chen talk about how language affects the
ability to save money.
What are the main things you have learned about your saving behavior? Resources Required Resources
The following resources are required to complete the assessment. Capella Resources
Click the links provided to view the following resources:
Cultural Misunderstandings Scenario. Suggested Resources
The following optional resources are provided to support you in completing the assessment or to provide
a helpful context. For additional resources, refer to the Research Resources and Supplemental
Resources in the left navigation menu of your courseroom. Library Resources
https://courserooma.capella.edu/webapps/blackboard/content/listContent.jsp?course_id=_41864_1&content_id=_4353704_1&mode=reset 2/4 4/11/2017 Assessment 3 – PSYCFP3540 Winter 2017 Section 01 Library Resources
The following ebooks or articles from the Capella University Library are linked directly in this course:
Enfield, N. J. (2013). Language, culture, and mind: Trends and standards in the latest pendulum swing. Journal
of the Royal Anthropological Institute, 19(1), 155–169.
Jaeyoung, C., Kushner, K. E., Judy, M., & Lai, D. W. L. (2012). Understanding the language, the culture, and
the experience: Translation in crosscultural research. International Journal of Qualitative Methods, 11(5), 652–
665.
Swartz, L., Kilian, S., Twesigye, J., Attah, D., & Chiliza, B. (2014). Language, culture, and task shifting an
emerging challenge for global mental health. Global Health Action, 7, pp. 1–4. Course Library Guide
A Capella University library guide has been created specifically for your use in this course. You are
encouraged to refer to the resources in the PSYCFP3540 – Culture, Ethnicity, and Diversity Library
Guide to help direct your research. Internet Resources
Access the following resources by clicking the links provided. Please note that URLs change frequently.
Permissions for the following links have been either granted or deemed appropriate for educational use
at the time of course publication.
Boroditsky, L. (2010, July 23). Does language influence culture? Wall Street Journal. Retrieved from
http://online.wsj.com/news/articles/SB10001424052748703467304575383131592767868
Chen, K. (2012). Could your language affect your ability to save money? TEDGlobal 2012. Retrieved from
https://www.ted.com/talks/keith_chen_could_your_language_affect_your_ability_to_save_money?
language=en
Gross, J. (2013). 5 examples of how the languages we speak can affect the way we think [Blog entry].
Retrieved from http://blog.ted.com/2013/02/19/5examplesofhowthelanguageswespeakcanaffectthe
waywethink/ Assessment Instructions
Preparation
To prepare for this assessment, read the Cultural
Resources
Misunderstandings Scenario linked in the Cultural Misunderstandings Scoring Guide.
Required Resources. (After reading this scenario,
you will create your own dialogue.) Try to
understand the "relationship" aspect of the two
characters, Mariko and Mrs. Thompson. It is important to understand that the characters’ thoughts described
in the dialogue do not determine any specific characteristics of a certain culture. It merely indicates different
perspectives presented by people from different cultural backgrounds. Here, different cultures could be
represented by either "counselor culture" or "patient culture."
Dialogue 1 portrays some cultural misunderstandings (misperceptions).
Dialogue 2 includes Mariko’s thoughts and the counselor’s thoughts. In each dialogue, "C" stands for the counselor, and "M" stands for Mariko. Directions
Write a 1–2?page dialogue focusing on cultural misunderstandings or misperceptions between a counselor and a client
(or a doctor and a patient). Be sure to include the characters’ thoughts in the dialogue, similar to the second version
of the dialogue. Your dialogue must complete the following:
Identify perspectives of people from different cultural backgrounds.
Explain misunderstandings between people of different cultural backgrounds and how to reduce them.
https://courserooma.capella.edu/webapps/blackboard/content/listContent.jsp?course_id=_41864_1&content_id=_4353704_1&mode=reset 3/4 4/11/2017 Assessment 3 – PSYCFP3540 Winter 2017 Section 01 Describe how to reduce cultural misunderstandings between people of different cultural backgrounds.
Explain dyadic theory of communication.
In addition to the dialogue, write a 3–5?page paper explaining where the misunderstandings are between the two
speakers in the dialogue and why the misunderstandings occurred. Then, provide suggestions for reducing these
kinds of misunderstandings. Additional Requirements
Ensure your finished assessment is 3–5 pages in length, excluding the title page and references page. Also, submit
your 1–2?page dialogue as part of this assessment.
