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Question 1.1.(TCO 7) The “Big 5”
personality traits measured by McCrae and Costa are:
(Points : 5)

Responsibility, generosity, independence, peacefulness,
stability


Openness to experience,
conscientiousness, extroversion, agreeableness, neuroticism


None of the above

Question
2.
2.(TCO 3)
Religious ethics are based on a _____ understanding of the world.
(Points
: 5)

Secular
Theistic
Scientific
Phenomenological
Empirical

Question
4.
4.(TCO 7) The
time perspective of the individualist is ____.
(Points
: 5)

The present
The future
The near future
The past

1.(TCO 3) Ethics is the study of
_____ and ____.
(Points : 5)

Religion and
politics

Young children
and mature adults

Cause and
effect

Moral judgments
and right and wrong conduct

None of the
above

Question
7.
7.(TCO 4) All
of the following are important questions to ask during team building
exercises, except:
(Points : 5)

Who are we to
blame?

What should be
our goals?

What is our
purpose?

How should we
work together to fulfill our potential?

9.(TCO 9) Potentially stressful
changes in the American workplace include ____.
(Points
: 5)

Technology
upgrade and mandatory retraining

Corporate
downsizing and restructuring

Labor law
requirements

All of the
above

Question
4.
4.(TCO 8)
Dealing effectively with diversity means:
(Points
: 5)

Behaving in a way
that creates trust and respect among people and gains benefits from their
differences

Learning
everything about other cultures in an effort to give special treatment to
minority groups

Changing your
way of thinking to be more like coworkers from different cultural backgrounds

All of the
above

Question
5.
5.(TCO 9) Types
of training provided to ensure organizational performance include:
(Points
: 5)

Executive
development

Management
development

Supervisory
development

Staff/employee
training

All of the
above

Question 7.7.(TCO 9) One minute goal setting
involves identifying _____ goals, and writing these on _____ sheet(s) of
pages, _____ words or less.
(Points
: 5)

6 to 10; 2; 500

3 to 5; 1; 250

1 to 3; 1; 500

10 to 15; 5; 1,000

None of the above

8.(TCO 6) Two important criteria for
bench marking are _____ and ____.
(Points
: 5)

Product
quality, service quality

Location, time
Personal,
organizational

Past, present
None of the
above

Question 9.9.(TCO 6) The one minute reprimand
has four characteristics, including:
(Points
: 5)

Tied to salary

Tied to promotion

Tied to security

Tied to job assignment

None of the above

10.(TCO 6) Performance reviews:(Points
: 5)

Keep
communication lines open

Help motivate
employees

Provide peace
of mind to employer and employee

All of the
above

11.(TCO 10) Sam Walton wrote that
success came from:
(Points : 5)

Maintaining
records, positive attitude, good health

Financial
performance, materials management, employee loyalty

Building a
team, hard work, breaking old rules

None of the
above

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