Hi Jessica,
Thank you
for your interest in the paid internship at Zerve, Inc! We were impressed by
your application and would like to take this opportunity to give you a
refresher about the company, tell you a little bit more about the position, and
explain the next steps in the hiring process.
Company:
Zerve is a
rapidly growing internet, technology and customer service-based company in the
travel and leisure industries. We have grown every year since our birth in
2003, and are a multifaceted team with offices in downtown New York and San
Francisco. You can get a glimpse into our high-powered bi-coastal team here:
www.zerve.com/about/team. Zerve was also recently voted among the top 50 places
to work in the U.S. by Glassdoor. We help consumers find incredible things to
do with our unique and comprehensive destination website (www.zerve.com) and
also help aspiring business owners manage and grow their operations by offering
them a suite of services. To see the Zerve impact on businesses as told by sellers
themselves, check out: https://www.zerve.com/sellers.
Zerve has
consistently received funding from a number of top-tier venture firms,
including the likes of Yahoo co-founder Jerry Yang, top-tier venture firm DFJ
and other numerous leading individuals and entities. Recently in November,
2014, we launched our new consumer destination website which did not go
unnoticed by the press. Here’s what TechCrunch, USA Today and Wired Magazine
had to say about the recent Zerve launch! Backed by executive-level talent who
bring experience from the likes of Apple, eBay, McKinsey, ESPN.com and Abobe,
and with a management team comprised of veteran “Zervers,” we fully intend on
conquering the world!
Position:
We are
looking for interns who
Have a
positive start-up attitude (we are passionate about what we do and we want you
to be passionate too!)
Are
dependable, punctual, and ambitious
Approach
their work with an innovative, “outside-the-box” mentality
The
day-to-day
Provide
thrilling customer service support by fielding incoming phone calls from buyers
all around the world and helping customers purchase tickets to unique
activities
Become a pro
at working with our internal technology
When not
thrilling customers on the phone, you will multitask and work on critical
projects that support Zerve’s growth
Gain
experience in market research, sales research and analysis, account setup
support, SEO analysis, client outreaches, website mockups, culture initiatives,
and much more
Look forward
to
Working hard
in an environment defined by teamwork, camaraderie, and lots of good humor
Learning a
tremendous amount and challenging yourself – this is not a filing, faxing and
copying internship. Previous interns have found this to be – by far – the most
valuable job experience they have had, and many have gone on to take full-time
positions with Zerve
Interacting
with all parts of the team, including the operations management team, account
maximization team, executive leadership team and other interns
Becoming a
Zerver and essential member of the team to whom we will give a great deal of
responsibility and depend on significantly. Our business is inherently impacted
by fluctuations in seasonality, but an unwavering constant is the vital role
our interns play in Zerve’s overall success
The Details
Currently,
we have an opening for a part-time internship during the spring and fall
semesters (20 hours per week, including evening and weekend shifts) which would
be a full-time internship during the summer (40 hours per week, including evening
and weekend shifts) starting as soon as possible through January 1, 2016
Our San
Francisco office is open from 1-9 pm PST, 365 days per year (including weekends
and holidays). A flexible schedule with the ability to work weekend shifts is a
necessity. The internship pays $12.25 per hour.
We are
accustomed to working around class schedules and would establish a set schedule
during the academic semesters to accommodate classes.
Next Steps: Tutor Answer the question below in a few
exquisite and convincing paragraphs!
Please
respond to this email to confirm your continued interest, and in a few
paragraphs elaborate on why you find this internship to be an interesting
opportunity, what makes you a good fit, and what you would like to gain from
it. Please also attach a short writing sample (ideally a page or two in length)
from school or elsewhere, persuasive, creative, or descriptive in nature.
The
next step will be to arrange a phone interview if, after receiving your
response, we feel that this position would be a good mutual fit. Therefore,
please also indicate some specific hours on a couple of different days when we
might be able to call you for a 30-45 minute phone interview, and the best
phone number at which we might be able to reach you during those times.
I
look forward to hearing back from you!
Best,
Colin
Colin Horan
Zerve, Inc.
