Question 11 pts
The role of a sponsor for large-scale, strategic
organizational change is typically assigned to __________.
a highest-level executive
an investor
a senior manager
a member of the “leadership change team”
Question 21 pts
All of the following elements are part of an organization’s
vision EXCEPT __________.
its mission
its enduring core values
its market share
its goals for the future
Question 31 pts
In Cummings and Worley’s five dimensions of leading and
managing change model, identifying key stakeholders
is as aspect of __________.
motivating change
creating a vision
developing political support
sustaining momentum
Question 41 pts
According to the author, Ackerman and Anderson’s road map is
best regarded as __________.
a “thinking discipline”
a set of “hard and fast rules”
“set in stone”
a “prescription for success”
Question 51 pts
According to the drama triangle, one common characteristic
of the rescuer role is __________.
aggressive behavior
refuses to say “no”
nonassertive behavior
initiates the attack
Question 61 pts
Which CEO does the author cite as an example of a case in
which a board of directors did not accept the strategy of its leader?
Larry Bossidy, at AlliedSignal
Alan Mulally, at Ford
Eric Schmidt, at Google
Leo Apotheker, at Hewlett-Packard
Question 71 pts
When aligning people with an organization’s vision, leaders
should consider __________.
financial incentives
nonfinancial incentives
both financial and nonfinancial incentives
neither financial nor nonfinancial incentives
Question 81 pts
According to the stakeholder matrix, if the stakeholder is
assessed as nonsupportive, which of the following strategies should be used?
involve
collaborate
monitor
defend
Question 91 pts
Which of the following is true regarding organizational
structures?
strategy follows structure
structure follows strategy
structure and strategy are established simultaneously
strategy does not address structure
Question 101 pts
According to the author, change is best thought of as a(n)
__________.
event
process
ideal
philosophy
