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Alice’s story

Alice is 18 and a single mother to two
young children, Joel (just turned 3) and Connie (just turned 1 year).

Alice had a difficult early childhood. She moved many
times and lived with various relatives in an urban aboriginal community. Her
education was often interrupted and, as a result, her reading/writing and
numeracy skills are minimal.

Alice’s own mother died 2 years ago. She never really
recovered from having been forcibly removed from her own family as a child. She
experienced mental health and alcohol dependency most of her life.

Her mother’s death has left Alice with no real support
and no established connections with her family in northern Queensland. Even so,
Alice is resilient and resourceful.

She’s determined not to have this situation repeated in
the lives of her own children so is keen to give them a stable home and school
experience (when the time comes).

Meanwhile,
Alice and the children depend totally on the support payments she receives from
Centrelink. Alice has also recently been told to leave the terrace house she
has been sharing with a cousin and her cousin’s boyfriend. She has a week
before she needs to vacate.

This is the last straw for Alice and she has become
uncharacteristically depressed.

Assessment
Items

Develop, facilitate and monitor all
aspects of case management (CHCCM503C)/ Conduct complex assessment and referral
(CHCCS500B) /Work Intensively with clients (CHCCW503A)CHCCM402E
Establish and monitor a case plan

Assessment
2

Part
1 – Assessment Report

Date
Due
Week 15

Status Graded (NC/AC/CC/CD)

Length/Duration 1000 Words

Participation Individual

Weighting
must pass

Part 1 –
Assessment Report

You will be given a comprehensive case
study for a client with complex needs. You are to write an assessment report
for this client that identifies and outlines the issues present, why they are
complex and suggested strategies for addressing these issues within a case
management framework.

You are to assume that you are the
Case Manager. You will be completing this assessment report with the view to
compiling a case plan for the client.

You are to address the following
within your assessment report

·A summary of the client’s
situation and strengths

·An analysis of the client’s
short and long term needs taking into consideration what might be the
underlying causes of their current circumstances.

·Outline of the potential
risk factors and suggested management strategies for these risks

·Recommendations for
interventions in this case including consideration of your role and the role of
others in relation to addressing the needs of the client.

·Suggestions for how the
case will be monitored and reviewed including how you will monitor external
service providers.

·An outline of how you will
ensure that the client is appropriately informed about their rights and
responsibilities. Your answer should include how you will ensure that the
client remains adequately informed of the casework process and is included in
decision-making processes.

A
suggested template for the report will be provided however you may use your own
template if you wish but you must discuss this option with your teacher first.

Assessment 2

Part 2: Case Management
Plan

Date Due Week 15

Status Graded NC/AC/CC/CD

Length/Duration 500 -750 words

Participation Individual

Weighting must pass

Part 2 – Case
management plan

Following
on from Part 1, a written case plan for the client is to be developed that
includes the following:

·A list of realistic goals
as determined by the client

·identified strategies to
evaluate progress towards goals

·priorities and time frames
for the implementation of the interventions

·When the plan will be
reviewed

·Who is responsible for what

·Case closure/exit planning
strategies

·
Strategies
for ongoing participation of the client

A
suggested template will be provided for the case plan but you may choose to use
your own case plan template as long as it includes similar headings. If you
wish to use your own template you should consult with your teacher first.


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